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COMPANY PROFILE
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MESSAGE FROM THE CEO
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MISSION & VISION
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QUALITY POLICY
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CAREERS
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TECHNOLOGY DEVELOPMENT
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NEWS& EVENTS
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PHOTO GALLERY

Introduction

The Information and Communications Technology (ICT) Department is the local provider of ICT services at Panal Freighters Limited. Our Vision is to make Panal Freighters Limited a competitive, modern Logistics Company, with an effective international presence, through the application of a state-of-the-art ICT system.

Hence, our mission is: to improve and maintain the local area network (LAN) and to liaise with external suppliers and providers of ICT goods and services to provide computing, information, and telecommunications services and support at Panal Freighters.

Through a 10 Mbps link, as well as our own domain and website, all our staff have access to Internet and email services. The Company has wide access to a wireless connection reaching all our offices and branches.

The ICT Department collaborates with other Departments to ensure that staffs are adequately computer literate. It also facilitates computer trouble-shooting and routine maintenance. The ICT department facilitates the process to open source software of different versions, both for the operating systems and the application programs.

Organization
 The department is organized into three functional units namely;
  1. Technical support,
  2. Software development and
  3. Data management. 
Functions
  1. ICT Policy & Strategy development and implementation
  2. Provision of hardware & software
  3. Automation of core services
  4. Maintain server functions for email, internet, databases, file storage and administration
  5. Training
  6. Data management services
  7. Technical Support Services
  8. Network management
Achievements

 a)       Training on basic computer applications
  • Payroll software
  • Accounting software

b)       Regular/Scheduled preventive maintenance  of ICT equipment
c)       Reports

  • ICT infrastructure assessment reports
  • Establishment, organization and revised scheme of service for ICT officers
d)       Network Infrastructure upgrade from cable to wireless
e)       Automation of helpdesk/support services through an intranet
f)       Inventory of ICT equipment

For further information, contact:

The ICT Department
Email: it@panalfreighters.com
 
 
 
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